We were fortunate enough recently to have a project on us carried out by an SBP team from the world renowned Ecole hôtelière de Lausanne.
As part of their excellent project, they conducted a study into current practices in revenue management and hotel technology in general. You can download the full, fascinating, report below. They interviewed many hotels, as well as consultants such as SHS, the hotel association, hotelleriesuisse, and CEOs of property management systems (including CASY, The Booking Factory and onstay).
Key findings from the report are as follows:
The report also contains statistics on technology use in Switzerland and satisfaction levels.
Overall it’s well worth looking over. And we would like to thank Alejandra Abad, Alix Vermeil, Lara Sutter, Laura Vasquez Ortiz, Maria Oltean and Pauline Bochet for their great work here, as well as their coaches Ian Millar and Christina Tavares from EHL.
You can get the report by filling out the small form below.