Our Terms and Conditions

These “Terms and Conditions” regulate and control your access and general use of the roompricegenie.com website and services offered by RoomPriceGenie AG and RoomPriceGenie GmbH a software company, providing software services to increase revenue for hotel owners and website template services to hotel owners with a heavy marketing focus to increase direct bookings.

By accessing or using this website, our software and other services you agree to your sole acceptance of these “Terms and Conditions” and our “Privacy Policy”.

We highly recommend reading the following “Terms and Condition” before using this site or use our software and other services and products, if you don’t agree with these “Terms and Conditions it is suggested you not use our website, software and other products.

Use of any term like, “We”, “Our”, “Us” etc., in these “Terms and Conditions” refers to to the representation of RoomPriceGenie AG and RoomPriceGenie GmbH. Use of any term such as “You”, “Your”, “They”, “Their” etc. in these “Terms and Conditions” represents the general users or clients or subscriber.


Website Use and Services

Your subscription to any of our services (currently available services on our website are room pricing algorithm software, which suggesting pricing that optimizes revenue for hotel rooms and Website services, offering template-based website with heavy marketing focus to increase direct bookings.) Any use of those services or our website indicates you accept our policies and Terms and Conditions and will constitute an agreement between you and RoomPriceGenie AG and RoomPriceGenie GmbH, and these “Terms and conditions” will be legally binding.

RoomPriceGenie AG’s/RoomPriceGenie GmbH’s room pricing algorithm software, which may be downloaded or is otherwise available from this website, and website template services available to access through our website, unless otherwise expressly indicated, is licensed subject to the written license agreement between you and “RoomPriceGenie”, Your use of the RoomPriceGenie AG/ RoomPriceGenie GmbH, software will be subject to the following conditions:

You may not reproduce, record, publish, publicly exhibit or distribute our room pricing algorithm software and web templates made available on this website without RoomPriceGenie AG’s/ RoomPriceGenie GmbH’s express prior written consent.

You are granted a personal, non-exclusive license to use our room pricing algorithm software and website templates subject to the above restrictions.

Except as expressly granted elsewhere, RoomPriceGenie AG/RoomPriceGenie GmbH, and its user or subscriber reserve all rights, title and interest in and relating to our room pricing algorithm software and website templates. This section does not apply to any third-party materials available on this website.

You acknowledge and agree that our every effort will be made to provide the services described on our website. If it does not meet the standards you expected, refunds will be discretionary. We reserve the right to correct, edit, change or update information on our website without any prior notice.



All information, including our product information, policies, Terms and Conditions, pricing and other items contained in this website (https://roompricegenie.com/) provided and regulated by RoomPriceGenie AG/RoomPriceGenie GmbH are accurate and subject to change without any prior notice. All software, design, images and other graphics on this website are displayed as the representation of original products and subscription prices displayed on this website will be count as final at the time of your subscription or placement of orders.

If you obtain this website link or any information contained in this site in any other place or website which nature and availability are not controlled by RoomPriceGenie AG/RoomPriceGenie GmbH, we are not responsible for any type, express or implied, about the accuracy, reliability or availability regarding with RoomPriceGenie AG/RoomPriceGenie GmbH or any other product information and image or corresponding graphics on RoomPriceGenie AG/RoomPriceGenie GmbH for any purpose. Trusting such information will be at your own risk. We will not be liable for any harm or damage, including indirect or considerable loss of data or interest that arise out of or connecting with the use of “RoomPriceGenie”.

In no event RoomPriceGenie AG/RoomPriceGenie GmbH will be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, this website, the services provided on this website, or any other hyperlinked website. If any provision of “there “Terms and Conditions” is held to be unlawful, void, or unenforceable by any court having competent jurisdiction, then such provision shall be severable without affecting the enforceability of all remaining provisions, which shall remain in full force and effect.


You can view our Privacy Policy which is linked at the bottom of every page. By using the Website or our software and other Services, all the policies concerning you or any of our website users will be guided by our “Privacy Policy” as stated at the bottom of RoomPriceGenie AG’s/RoomPriceGenie GmbH’s website.


Your hotel’s data is owned by you. RoomPriceGenie AG/RoomPriceGenie GmbH is the data processor. You can request for your data to be deleted at any time.


All the content including but not limited to, image, trademark, service mark, logo, design, icon, graphics, Videos, software, coding, other files, and their selection and all other information either used or posted by us on our website (www.roompricegenie.com) is legally owned by RoomPriceGenie AG/RoomPriceGenie GmbH, and protected by Copyright law.

No Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without our permission. You may download or print a copy of any portion of the Content solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. You may not republish content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation. Any other use of the content is strictly prohibited. By reproducing, publishing, displaying, or uploading any text, links, photos, video, messages, or other data or information on or to the Website (including on or to your profile, you may create with your subscription), you automatically grant, and you represent and warrant that you have the right to grant, to the RoomPriceGenie AG/RoomPriceGenie GmbH an irrevocable, perpetual, non-exclusive, fully paid, license to use, copy, perform, display, and distribute such Content.

Any personal or commercial use of any content, image, design, logo, videos, trademark, service mark, software, code or any other information inserted in this website are strictly prohibited to any unauthorized person. Any unauthorized use of such content, image, trademark, service mark, logo, icon, graphics, software and all other information appeared on this site may violate Swiss Copyright Act of 1912, and the Trademarks Act of 1981 and other applicable international intellectual property law in Switzerland/Germany or other international law relevant and applicable to the users’ local territory.

Also, regarding our website services, where we are offering readymade website temples to hotel owners with heavy marketing focus to increase direct bookings, “RoomPriceGenie” owns the copyright to those websites and templates. No user or customer will be allowed to use such template or use any part (except the content provided to us by the customer) of the template or website, after the cancellation of subscription or use of our services. After the cancelation of subscription or use of our services, if any customer or user uses any part of our template or that website will constitute a direct violation or infringement of our copyrights. In such cases, RoomPriceGenie AG/ RoomPriceGenie GmbH will take legal action for such copyright infringement by any customer or user not continuing with our subscription.

Registration & Password Usage

Our website may require you to register or open an account to get a free trial or subscribe our services. To register or open an account must need to be at least eighteen years old or the age of majority, defined in your territory. To use this Website, you represent and permit that you are capable of entering into this Agreement and to abide by all of the Terms of this Agreement.

You must complete the registration process by providing and maintaining current, accurate and complete information as requested on the applicable registration form and maintain the strict confidentiality of your password. You will be responsible for maintaining the confidentiality of your account information and password. You shall be liable for all uses of your registration or account information, whether or not permitted by you. You are also fully responsible for all activities that occur through the use of your account and password. You agree to notify RoomPriceGenie AG/ RoomPriceGenie GmbH immediately of any unauthorized use of your account or password or any other breach of security.

We may also provide you with login information to enable you to access restricted URLs on this website. Be advised that such login information, as well as any content located at or linked from that URL, is confidential and proprietary to RoomPriceGenie AG/RoomPriceGenie GmbH, and you are not authorized to share any information you view, download, or otherwise use at that URL. If you are using the services on behalf of your employer, you represent that you are authorized to accept these “Terms and Conditions” on your employer’s behalf.

RoomPriceGenie AG/RoomPriceGenie GmbH is not responsible or liable for any loss or damage that may occur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by RoomPriceGenie AG/RoomPriceGenie GmbH or any other party due to someone else using your account or password. We reserve the right to terminate your access to our services.


Prohibited Activities:

In using the RoomPriceGenie AG/RoomPriceGenie GmbH and its software and other services you must behave in a peaceful, civil, prudent and respectful manner at all times. Moreover, you will not (and it is strictly prohibited to):

Act in a suspicious manner by, among other things, impersonating any person;

Harass any other member or user of “RoomPriceGenie” Website or team;

Distribute “spam”;

Promote information that is false or misleading, or promote illegal activities or conduct that is defamatory, libelous or otherwise objectionable;

“Frame” or “mirror” any part of the website;

Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the “RoomPriceGenie” website or its content or any software used on or for the website, or motivate others to do so;

Post, submit, use, transmit or distribute, directly or indirectly, (e.g. screen scrape) in any manner or media any content or information obtained from the “RoomPriceGenie” website in connection with your use of the software and other Service in accordance with this “Terms and Condition”.

Advertise or solicit other’s copyrighted information.

Promote fraudulent schemes, get rich quick schemes, online gaming, and gambling, cash gifting, work from home businesses, or any other dubious money-making ventures; or

Take part in any activity that in any way, is deemed to be void or illegal under any law.

Pricing, Payment, and Refund

RoomPriceGenie AG/RoomPriceGenie GmbH offers its Room Pricing Algorithm software, which suggests pricing that optimizes revenue for hotel rooms and Website services, primarily template-based websites with heavy marketing focus to increase direct bookings, on a monthly or yearly subscription basis with one-month free trial.

RoomPriceGenie AG/RoomPriceGenie GmbH only accepts orders and payments through our website., via the Stripe payment service. After every successful subscription or purchase we will provide you a receipt with details of the total amount and other fees (if any). If we are unable to successfully process any purchase through the selected payment method available on our website, then we may cancel your subscription You are strictly prohibited to make any payment, or attempt to pay, for our products or services with any fraudulent intense or unlawful means.

A pro-rata subscription cost may be refunded as a remedy to our subscriber or client for the non-availability or down of our services for a certain period of time.

Cancellation and Suspension of Subscription:

You may terminate your subscription at any time. If it is within the free trial period you will pay nothing. If it is later, you are only liable to pay until the end of the month period.

RoomPriceGenie AG/RoomPriceGenie GmbH may also terminate or suspend your subscription at any time, with or without cause or notice to you. We can prevent use of our service or website access or terminate our use to those users who supply or submit information or contents which:

Are of illegal material whatsoever including, without limitation, illegal means or use.

Affiliate or participate in any illegal, unlawful, or fraudulent activities of criminal motive.

Provide suspicious information, misleading information, illegal content and information which violates the prevailing laws and regulations and violate your acceptance this “Terms and Condition”.

Likely cause any conflict relating to religion, racial and other humanitarian issues.

Hold or possess any pornography, obscene or matter that violates the ethic norms.

Involve gambling material.

Include insulting, damaging, and/or defamation material.


Limitation of Liability:

RoomPriceGenie AG reserves the right to suspend or limit its services to any users at any time.

The liability of RoomPriceGenie AG/RoomPriceGenie GmbH shall be limited to you or any other person for any direct, indirect, or special damages or losses, resulting from the use or unable to use the services or loss of revenue error or perceived error. Only a pro-rata subscription cost may be refunded as a remedy to our subscriber or client for the non-availability or down of our services for a certain period of time.

The liability of RoomPriceGenie AG/RoomPriceGenie GmbH shall be limited to you for any damage to computer or network caused by using our services or software (eg: if hacked) and no subscription fee will be refunded.

These “Terms and Conditions” shall be limited to, if any loss or damage arises by the reason of any theft of property belonging to the users or for any loss or damage, in which the Users have any contribution to such loss or damage.

Please note RoomPriceGenie AG/RoomPriceGenie GmbH reserves the right to refuse any registration(s) or cancel any registered account without showing any reason.

You specifically agree that the RoomPriceGenie AG/RoomPriceGenie GmbH is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. If you are dissatisfied with any of the Company “Terms and Conditions”, “Privacy Policy”, the sole and exclusive remedy available to you is the membership cancellation.

RoomPriceGenie AG/RoomPriceGenie GmbH reserves the right, at its sole discretion, to investigate and take appropriate legal action against anyone who violates our “Terms and Conditions” or “Privacy Policy”.

Disputes, Complaint Management

Any disputes or complaints regarding our services from any of our subscribers or customers will be managed by our support center first. We will be happy to consider discounts or refunds where we judge we could have done a better job.

To the extent, any complaint, dispute or controversy regarding our services isn’t arbitrable under applicable laws or otherwise: you and RoomPriceGenie AG/RoomPriceGenie GmbH both agree that any claim or dispute regarding RoomPriceGenie will be resolved exclusively in accordance with this “Terms and Conditions”.

Governing Law and Jurisdiction

These “Terms and Conditions” are governed by and shall be construed in accordance with Swiss/German law and other international law which and where may applicable and needs to enforce these “Terms and Condition” and our “Privacy Policy “.

If any part of these Terms is deemed unlawful, void, or for any reason unenforceable then that part will be deemed severable and will not affect the validity and enforceability of the remaining parts.

We designed our services for the global community. Our servers and operations are, however, located primarily in Switzerland and Germany, and our policies and procedures are based primarily on Swiss law. Because of this, the following provisions apply specifically to users located outside of Switzerland: (i) you consent to the transfer, storage, and processing of your information, including but not limited to User-Generated Content and any personal data, to and in Switzerland and/or other countries; (ii) you agree to comply with all local laws, rules, and regulations including, without limitation, all laws, rules, and regulations in effect in the country in which you reside and the country from which you access the Services. The Services are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to the law or regulation.


All users shall indemnify, defend, and hold harmless RoomPriceGenie AG/RoomPriceGenie GmbH and its representatives, partners, employee or successors and permitted assigns from and against any and all claims, losses, expenses, damages, liabilities and costs, arising out of any claim, action, investigation or proceeding made or instituted by any third party due to, or relating to your use of the RoomPriceGenie AG’s/RoomPriceGenie GmbH’s website or the use, including but not limited to services offered by the RoomPriceGenie AG/RoomPriceGenie GmbH.

Third Party Links

The Site (www.roompricegenie.com), may contain links to third-party websites or resources. You acknowledge and agree that RoomPriceGenie AG/RoomPriceGenie GmbH is not responsible or liable for:

The availability or accuracy of such websites or resources; or the content, products, or services on or available from those other websites or resources. Linking with that type of websites or resources does not intimate any affiliation with RoomPriceGenie AG/RoomPriceGenie GmbH of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the content, products or services on or available from such websites or resources.

Change or Modification:

These “Terms and Conditions” can be edited, modified, or changed without any prior notice. Your regular use of this site will indicate your consent to such changes. For the latest update, please see the bottom of this page.

RoomPriceGenie AG/RoomPriceGenie GmbH reserves the right to modify these “Terms and Conditions” by posting a revised version on and/or through the services. We may sometimes ask you to review and to explicitly agree to (or reject) a revised version of these “Terms and Conditions” In such cases, modifications will be effective at the time of your acceptance of this “Terms and Condition”. If you do not agree at that time, you are not permitted to use our Services.

To Contact us:

RoomPriceGenie has sole jurisdiction to provide the explanation of these “Terms and Conditions”. Feel free to contact us, if you have any questions regarding these “Terms and Conditions” To contact us, use the address below:

Address: RoomPriceGenie AG,

Sumpfstrasse 18, 6312 Steinhausen, Switzerland


Website: https://roompricegenie.com


FYI: Please note that the content of this page can be changed without any prior notice. This Terms and Condition was last updated on January 14th, 2021.