Kloster Fischingen

Located in the serene setting of Fischingen, Switzerland, Kloster Fischingen is a historic 3-star superior hotel. The monastery, founded in the 12th century, today blends together history, tranquility, and modernity, offering 40 rooms and 11 seminar spaces. Hotel Director Murat Baki emphasizes the hotel’s distinctive connection to its spiritual and cultural past, which, together with its peaceful surroundings, sets it apart from other properties in the region.
Kloster Fischingen - Hotel Image
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Murat Baki
“We save several hours each week that we previously spent on manual pricing. At the same time, we increased our occupancy rate by 5-25% (depending on the month) and raised the ADR by 30-40 CHF.”

Murat Baki

The Challenge

Before using RoomPriceGenie, Kloster Fischingen relied on manual pricing, which was time-consuming and often led to mispriced rooms. Murat explains, “We constantly struggled to find the right balance between demand and market conditions. We either priced too high or too low, which impacted both our occupancy and revenue.” This method was prone to errors, as market trends were not always reflected promptly, leaving gaps in their pricing strategy that affected their profitability.

The Trigger

Recognizing the inefficiencies of manual pricing, Murat and his team sought a more flexible, dynamic solution. The realization came when they understood they were leaving potential revenue on the table due to their inability to quickly react to market changes. “The trigger was when we realized we could tap into more potential with dynamic pricing without drastically increasing our workload,” says Murat.

The Solution

RoomPriceGenie brought a relief to Kloster Fischingen’s pricing challenges. By automatically adjusting room rates based on demand and market factors, the hotel gained greater flexibility and efficiency. “What I particularly appreciate is the automation. We no longer have to monitor prices constantly; RoomPriceGenie does that for us,” Murat explains. Their revenue has become more stable, and guests responded positively to dynamic prices. There has been no negative feedback about pricing, and occupancy levels are more balanced throughout the year.

The Result

Since implementing RoomPriceGenie, Kloster Fischingen has achieved significant success. The hotel saves several hours weekly that were previously spent on manual rate adjustments. Occupancy rates have increased by 5-25%, depending on the month, while the average daily rate (ADR) has risen by 30-40 CHF. Murat and his team are thrilled with the progress, noting how the software has not only improved their revenue but also allowed them to be more efficient at work.

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"In terms of today, dynamic pricing is crucial to one's positioning in the market."