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Birte Neelshen
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Birte Neelshen

Senior Customer Success Manager

I take care of the customer relationship, sales, event planning and business development with my colleagues here at RoomPriceGenie. Happy about it since December 2019.

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Get to know Birte Neelshen

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Strictly Business

I take care of the customer relationship, sales, event planning and business development with my colleagues here at RoomPriceGenie. Happy about it since December 2019.
I studied Hospitality Management at the IUBH-International University of Bad Honnef and gained some hands-on experience while working in 4* and 5* hotels.
We really care about the small hotel properties in this world. We want to help them stay competitive in an increasingly complex environment.
In particular, hotel owners who have been managing their small properties by themselves for over 10 years are having a hard time adapting to the new age of digitalisation and hotel software solutions. On the other hand, they realise that now-a-days you cannot survive without it. My team and I want to help those hoteliers to have the courage and patience to dive deeper into dynamic pricing and revenue management.
I love that I get to speak with amazing people all around the world. Currently, mainly from Australia which is pretty cool as part of my family lives there.
I really love working in the hospitality industry, you get to know so many amazing and lovely people all over the world. To learn about their individual stories and specific hotels is exciting. To hear that we helped our clients to make the most out of their properties just makes your day. My least favourite thing about working with hoteliers is probably their stubbornness when it comes to trying new things. You know that they need to do something to stay competitive, but instead they stick to their old ways of doing everything manually. Knowing they are losing out is quite sad.

A little more…

Openness, friendliness, thankfulness
“It is how it is. But it will become what you make out of it.”
Going a nice hike with my dog Louis and enjoying nature, sunshine and my loved ones.