Pricing used to be a time-consuming manual process involving extensive research and adjustments based on occupancy and market rates. “We would look at Booking.com and HostelWorld and see where we are compared to the other cheap hostels around in our area. And we would base our prices almost off them. But because we have our niche aspect, we did put ourselves up a little bit higher. We were also looking at occupancy. We were typing in the price every day and for every bedroom type – and we have quite a few. So it was a lot of research, figuring out things and then applying it in a very long and annoying way,” shared the manager of the Hostelle in London, Charlotte.

She used to spend around nine hours a week on research, calculations, and price adjustments!