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456 Embarcadero Inn and Suites

Patrick Mulholland, manager of Embarcadero Inn and Suites, brings extensive experience from managing Airbnb and vacation rentals to his first hotel venture. Located right by the ocean with stunning harbor views, the 32-room property offers private balconies in every room, a unique selling point for guests. Since taking over management in 2021, Patrick sought a pricing solution that would help maximize the potential of the property’s prime location.
456 Embarcadero Inn and Suites -Balcony Shot
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  • USA
  • 26 to 50 rooms
  • Cloudbeds
Patrick Mulholland
“We’ve seen growth in both ADR and revenue. It’s a ‘set it and forget it’ system, saving us from manually adjusting prices every day.”

Patrick Mulholland

The Challenge

Before implementing RoomPriceGenie, Embarcadero Inn and Suites relied on manual price adjustments, a time-consuming process that took about five hours a week. This method led to frequent underselling, as Patrick found it challenging to keep up with market changes and adjust pricing accordingly. Without an automated revenue management system, the property wasn’t capitalizing on its full revenue potential.

The Trigger

With prior experience using dynamic pricing tools for vacation rentals, Patrick knew there had to be a solution that could work for their hotel. Understanding the limitations of manual pricing, he and his partners decided early in their ownership to adopt a more sophisticated revenue management system to streamline operations and optimize pricing.

The Solution

RoomPriceGenie provided exactly what Embarcadero Inn and Suites needed. The automated system enabled the "set it and forget it" functionality, reducing the time spent on pricing adjustments. The bulk edit feature quickly became their go-to tool, making it easy to update rates across multiple rooms, while new features like the beta tool for Minimum Length of Stay further enhanced revenue management. Guests have readily accepted the dynamic pricing without pushback, and Patrick appreciates how RoomPriceGenie is tailored for boutique hotels, unlike other systems, which struggled with hotel-specific needs. Additionally, Patrick highlights the excellent customer support that’s always ready to help.

The Result

Since adopting RoomPriceGenie, Embarcadero Inn and Suites has seen significant improvements in both revenue and efficiency. The automated pricing system has boosted ADR and overall revenue while reducing the time spent on manual adjustments from five hours a week to just one hour a month. The flexible tools, such as bulk edits and minimum length of stay settings, have further optimized pricing, making RoomPriceGenie the perfect fit for their boutique hotel.

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