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Steiner Residences

Kiki Shahabi, manager of Steiner Residences in Vienna, oversees multiple serviced apartment properties catering to a growing demand for self-catering, short-term accommodations. Starting in 2017, Kiarash and his team quickly recognized the need for a flexible pricing strategy to meet market demand and stay competitive with platforms like Airbnb.
Steiner Residences - Apartments
Flag of Austria
  • Austria
  • Group
  • Cloudbeds
Kiarash Shahabi
“What used to take days to several weeks is now possible in a single day.”

Kiki Shahabi

The Challenge

Initially, Steiner Residences used a manual pricing approach, relying on data from general tools like Booking.com, Expedia, and Airbnb. “With the growth of more properties, we realized that the most important issue for our revenue and profit is a revenue management system. We made our decisions online with the help of tables and manually searched prices,” added Kiki.

The Trigger

“Last year, we decided to get an automated system to free up more time for strategy and reliably manage the number of properties.” Their goal was to find a system that would help them better understand and respond to market demand and streamline the pricing process across their diverse property portfolio.

The Solution

After evaluating three systems, the team chose RoomPriceGenie due to its flexibility, user-friendly interface, and suitability for managing multiple properties of varying sizes with one login. The transparent pricing structure also appealed to Kiki, as it allowed for monthly payments and a trial period to ensure effectiveness. Seamless integration with their Property Management System (PMS) and a smooth onboarding process further strengthened their decision. “The flexibility and transparent pricing of RoomPriceGenie made it the clear choice,” notes Kiki, who appreciates the time savings and reduced manual effort RoomPriceGenie has provided.

The Result

Since implementing RoomPriceGenie, the team behind Steiner Residences has saved time and become more efficient in their operations, allowing for more strategic focus. Daily manual adjustments are minimal, with the time required for pricing management reduced from 30 to just 10 hours a week.

RoomPriceGenie has also positively impacted the team’s daily workflow. Meetings dedicated to rate adjustments are now shorter and more strategic, giving the team more time to focus on long-term planning. In Kiki's words, “RoomPriceGenie has transformed what used to take days or even weeks into tasks that are now accomplished within a single day.”

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