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Ingenia Holidays Byron Bay

Ingenia Holidays Byron Bay is a 28-acre beachfront park just minutes from the heart of Byron. It caters to a diverse leisure market with a wide range of accommodations, from campsites and glamping tents to villas and the Fig Tree House. Senior Revenue Manager Jenny Hill, with over 20 years of industry experience, has spent the last two years ensuring optimal pricing and distribution for the park.
Ingenia Holidays Byron Bay
Flag of Australia
  • Australia
  • More than 100 rooms
  • Newbook
“RoomPriceGenie has saved us around five hours a week on pricing tasks.”

Jenny Hill

The Challenge

Before RoomPriceGenie, they managed pricing manually, updating rates daily by room type and uploading them into the PMS. This process was time-consuming, taking several hours each week, and prone to human error, leading to occasional overpricing or underpricing.

The Trigger

After hearing glowing recommendations from industry peers, they decided it was time for a better solution. While considering other systems, RoomPriceGenie stood out as the most reliable and well-reviewed option for improving their pricing process.

The Solution

RoomPriceGenie quickly became essential to Ingenia Holidays Byron Bay's revenue strategy. Jenny uses the platform daily, sometimes multiple times a day, to review rate suggestions and monitor surge alerts. The Surge Protection notifications ensure no opportunity to increase revenue is missed. With rates automatically updated in the PMS, the risk of pricing errors is eliminated and manual uploads are no longer needed. RoomPriceGenie gives Jenny the confidence and control to fine-tune pricing across all accommodation types easily.

The Result

By switching to RoomPriceGenie, they have saved around five hours per week that were previously spent manually reviewing and uploading rates. Now, daily rate updates are fully automated, and thanks to real-time surge notifications, opportunities to optimize pricing are never missed. On top of that, Jenny values the ongoing, responsive support from the RoomPriceGenie team and enjoys greater peace of mind, knowing their pricing is always in good hands.

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