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Rainbow Bay Resort

Kylie and Brendan Edwards took over Rainbow Bay Resort almost a year ago. It's their first role in holiday letting. The resort sits four minutes' walk from the beach at the southern end of the Gold Coast, close to world-famous surf breaks like Snapper Rocks and Duranbah. Seventeen of its 24 apartments are in the holiday letting pool.
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  • Australia
  • 10 to 25 rooms
  • Resly
Kylie & Brendan - Rainbow Bay Resort
“It took that pressure off my shoulders. I don’t have to sit there for a couple of hours each day looking at prices.”

Kylie and Brendan Edwards

The Challenge

Kylie picked up where the previous manager left off, setting prices by hand. With no accommodation background, she spent hours each day studying rates and second-guessing every decision.

"Being so new and not having any experience before, I had no confidence around that."

The Trigger

After a couple of months of trying to make it work, Kylie asked Resly, their booking platform, for help. They pointed her to RoomPriceGenie.

The Solution

Kylie started with a two-week trial. She saw the difference before it ended. RoomPriceGenie now sets Rainbow Bay's rates every day, and the couple has handed the job over completely.

"I trust it to do its job, so we just let it do all the hard work for us."

The Result

Rainbow Bay now earns a better nightly rate and more revenue than before. The bigger change is how the couple spends their time. Hours once lost to pricing now go into resort projects and looking after guests.

"It would be like a full-time job for me to go back to trying to set our rates on my own. I don't think I could manage without it."

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