Ingenia Holidays Byron Bay

Ingenia Holidays Byron Bay is a 28-acre beachfront park just minutes from the heart of Byron. It caters to a diverse leisure market with a wide range of accommodations, from campsites and glamping tents to villas and the Fig Tree House. Senior Revenue Manager Jenny Hill, with over 20 years of industry experience, has spent the last two years ensuring optimal pricing and distribution for the park.
Ingenia Holidays Byron Bay
Flag of Australia
“RoomPriceGenie has saved us around five hours a week on pricing tasks.”

Jenny Hill

The Challenge

Before RoomPriceGenie, they managed pricing manually, updating rates daily by room type and uploading them into the PMS. This process was time-consuming, taking several hours each week, and prone to human error, leading to occasional overpricing or underpricing.

The Trigger

After hearing glowing recommendations from industry peers, they decided it was time for a better solution. While considering other systems, RoomPriceGenie stood out as the most reliable and well-reviewed option for improving their pricing process.

The Solution

RoomPriceGenie quickly became essential to Ingenia Holidays Byron Bay's revenue strategy. Jenny uses the platform daily, sometimes multiple times a day, to review rate suggestions and monitor surge alerts. The Surge Protection notifications ensure no opportunity to increase revenue is missed. With rates automatically updated in the PMS, the risk of pricing errors is eliminated and manual uploads are no longer needed. RoomPriceGenie gives Jenny the confidence and control to fine-tune pricing across all accommodation types easily.

The Result

By switching to RoomPriceGenie, they have saved around five hours per week that were previously spent manually reviewing and uploading rates. Now, daily rate updates are fully automated, and thanks to real-time surge notifications, opportunities to optimize pricing are never missed. On top of that, Jenny values the ongoing, responsive support from the RoomPriceGenie team and enjoys greater peace of mind, knowing their pricing is always in good hands.

See other Case Studies...

Cabins at Cloudcroft - Accomidation Aerial

The Cabins at Cloudcroft

usa flag
USA
“The fact that we no longer have to micromanage our pricing strategy is critical in helping us achieve our goal of a more hands-off approach to managing the back-office operations.”
Finca Son Jorbo Hotel

Finca Son Jorbo

Spain flag
Spain
"I would recommend RoomPriceGenie to other small hotels because it gives us confidence that we are offering the right price at the right time. In an era with so much competition, it can make the difference between getting the booking and losing it to someone else."
Hostelle

Hostelle

Netherlands flag
Netherlands
“You have been really good with helping anytime I need anything. Either an email or call and it gets all sorted. RoomPriceGenie made my job much easier.”
The Hospitality Show - Event Image

The Hospitality Show

October 28th – 30th, 2024

The Glamping Show - Event Image

The Glamping Show

October 1st – 2nd, 2024