Adiós, second-guessing. Bonjour, expert support that has your back.

You’re getting more than an intuitive revenue management system. Our multilingual Customer Success team answers questions, fine-tunes your strategy, and celebrates your wins. So that you stay in control, grow revenue faster, and feel supported by a team who knows exactly what you’re dealing with. It’s why hoteliers see ROI* from RoomPriceGenie they didn’t think was possible.

*On average, hoteliers and property managers using RoomPriceGenie increase revenue by 19%, based on results from 567 properties.

We don’t just make pricing easier; we are your partners every step of the way. Your successes are what inspire us. Maybe that’s why we have the highest recommendation scores of any major automated pricing system.

98%

Recommendation Score

Ranked 1st out of 70 Revenue Management Systems on Hotel Tech Report

4.9/5

Customer support

Ranked 1st out of 70 Revenue Management Systems on Hotel Tech Report

62

Net Promoter Score

That’s 51% higher than the SaaS industry average.

Not to brag… okay, maybe a little.

98%

Recommendation Score

Ranked 1st out of 70 Revenue Management Systems on Hotel Tech Report

4.9/5

Customer support

Ranked 1st out of 70 Revenue Management Systems on Hotel Tech Report

62

Net Promoter Score

That’s 51% higher than the SaaS industry average.

Not to brag… okay, maybe a little.

The Only Thing We Automate Is Pricing.
Not Our Customer Care.

24/5 Live Support

Reach out via live chat or email anytime. Our team speaks English, German, Spanish, Portuguese, French, and Dutch.*

*Language availability may vary by time of day, but no worries—we’ll always make sure you’re taken care of.

Genie AI Assistant

Got a question about revenue management, pricing, or a button on a dashboard? Genie AI is here to answer instantly and help you make informed decisions with confidence.

Review after your first 3 Months

Your dedicated Revenue Manager checks your performance and helps fine-tune your setup. So that you keep getting better results over time.

Annual Check-Ins

Every customer gets a yearly deep-dive call with one of our Revenue Managers to assess performance and plan ahead.

Proactive Health Checks

Our Customer Success Team monitors your account behind the scenes and lets you know if anything needs your attention.

On-Demand Learning

Knowledge Base – Step-by-step guides, whenever you need them

RoomPriceGenie Academy – Get the revenue management basics

In-App Walkthroughs – Help right where you need it, right when you need it

Languages Spoken
0
Chat Reply Time
< 0  minutes
Cases Resolved within 24hrs
0 %
Genie Teacher Illustration

Meet our team

Helping you sleep like a guest. And hit the RevPAR targets keeping you up at night.

You get a team of hospitality experts who’ve worked in the hospitality industry and know how to grow your revenue. Our Customer Success Genies have worked in hotels, managed room rates, and solved the challenges you face every day. They are committed to your success and focused on helping you hit your revenue goals with less stress and more confidence.

"Setting base and peak rates gives us a huge sense of relief. Knowing that rates will never arrive below a threshold allows us to sleep much better at night!"

Mariah Dailey
Chamberlin Inn

Aleksandra Cornea

Aleksandra Cornea

Technical Support & Integrations Manager
Spain flag
Aleyna Yüksel

Aleyna Yüksel

Working Student - Sales Development & Projects
Germany flag
Birte Neelshen

Birte Neelshen

Head of Customer Care
Germany flag
Genie Placeholder

Carlota Cerdan

Subscription & Billing Specialist
Spain flag
Cedrik Levin

Cedrik Levin

Revenue Manager
Germany flag
Chris Störmann

Christopher Störmann

Senior Revenue Manager
Germany flag
Dennis Constantin

Dennis Constantin

Customer Care Specialist
Spain flag
Elisa Vilomar

Elisa Vilomar

Revenue Manager
usa flag
Giorgio Fiorillo

Giorgio Fiorillo

Sr. Technical Support & Integrations Manager
Spain flag
Gloria Giramahoro

Gloria Giramahoro

Senior Customer Care Specialist
Germany flag
Gustavo Peña

Gustavo Peña

Head of Revenue Management
Spain flag
Hayley Armstrong

Hayley Armstrong

Senior Revenue Manager
Flag of Australia
Iara Carmo

Iara Carmo

Project Manager
Brazil flag
Jenny Bryne

Jenny Byrne

Senior Technical Support & Integrations Manager
Flag of Australia
Jorge Quiñoa

Jorge Quiñoa

Revenue Manager
Spain flag
Kateryna Nalbadian

Kateryna Nalbadian

Vice President of Customer Success
UK flag
Lisandro Ortega

Lisandro Ortega

Integrations Onboarding Manager & Technical Support
Flag of Argentina
Melissa Kuit

Melissa Kuit

Senior Technical Support & Integrations Manager
Netherlands flag
Natalie Reiter

Natalie Reiter

Director of Revenue Management Services
Germany flag
Nikhil Roy

Nikhil Roy

Head of Technical Support
Netherlands flag
Rachel Sharpe

Rachel Sharpe

Customer Care Specialist
Flag of Australia
Genie Placeholder

Thamy Aragão

Customer Care Specialist
Brazil flag
Tim Boersma

Tim Boersma

Revenue Manager
Netherlands flag
Aleksandra Cornea

Aleksandra Cornea

Technical Support & Integrations Manager
Spain flag
Aleyna Yüksel

Aleyna Yüksel

Working Student - Sales Development & Projects
Germany flag
Birte Neelshen

Birte Neelshen

Head of Customer Care
Germany flag
Genie Placeholder

Carlota Cerdan

Subscription & Billing Specialist
Spain flag
Cedrik Levin

Cedrik Levin

Revenue Manager
Germany flag
Chris Störmann

Christopher Störmann

Senior Revenue Manager
Germany flag
Dennis Constantin

Dennis Constantin

Customer Care Specialist
Spain flag
Elisa Vilomar

Elisa Vilomar

Revenue Manager
usa flag
Giorgio Fiorillo

Giorgio Fiorillo

Sr. Technical Support & Integrations Manager
Spain flag
Gloria Giramahoro

Gloria Giramahoro

Senior Customer Care Specialist
Germany flag
Gustavo Peña

Gustavo Peña

Head of Revenue Management
Spain flag
Hayley Armstrong

Hayley Armstrong

Senior Revenue Manager
Flag of Australia
Iara Carmo

Iara Carmo

Project Manager
Brazil flag
Jenny Bryne

Jenny Byrne

Senior Technical Support & Integrations Manager
Flag of Australia
Jorge Quiñoa

Jorge Quiñoa

Revenue Manager
Spain flag
Kateryna Nalbadian

Kateryna Nalbadian

Vice President of Customer Success
UK flag
Lisandro Ortega

Lisandro Ortega

Integrations Onboarding Manager & Technical Support
Flag of Argentina
Melissa Kuit

Melissa Kuit

Senior Technical Support & Integrations Manager
Netherlands flag
Natalie Reiter

Natalie Reiter

Director of Revenue Management Services
Germany flag
Nikhil Roy

Nikhil Roy

Head of Technical Support
Netherlands flag
Rachel Sharpe

Rachel Sharpe

Customer Care Specialist
Flag of Australia
Genie Placeholder

Thamy Aragão

Customer Care Specialist
Brazil flag
Tim Boersma

Tim Boersma

Revenue Manager
Netherlands flag

Worry-free setup and guided onboarding
to start growing your revenue

Step One:
Easy Integration


Leave all the setup work to your dedicated Genie.

Connecting RoomPriceGenie to your PMS or Channel Manager is easy because we do it for you. Your dedicated Sales & Revenue Manager will handle the setup so everything runs smoothly from the start.

Week One:
Setup call & free trial kickoff


Let's get you selling smarter by Friday.

Once you're connected, we tailor RoomPriceGenie to your property and strategy. Your Sales & Revenue Manager will walk you through the setup, answer questions, and ensure you're ready to go live and start your free trial.

Week Two:
Fine-tuning & strategy review


We adjust, improve, and make it yours.

Midway through your trial, your Sales & Revenue Manager reviews your performance, listens to your feedback, and fine-tunes your pricing setup to your market and your business.

Genie holding a coffee & laptop. Indigo color.
Working with RoomPriceGenie is a very pleasant experience. The setup was easy and the whole process was well explained. The trial period gave us the conviction that the system works.
Astrid Leni Marlena
Vassani Stay
Celebrating Genie - White

Welcome to RoomPriceGenie

You’re up and running. We’ll be right here if you need us.

From here on, you’re in great hands with our Customer Success Team. We’re available 24/5 and always just a message away, ready to help with anything. Even if you message us just to say, “Look at these numbers!”

Join 3,500+ hoteliers and property managers
who increase revenue with RoomPriceGenie

Start with 14 days free. You’ll get expert guidance, hands-on setup, and up to 19% more in revenue. Let RoomPriceGenie handle your room rates while you focus on caring for your guests.

Trusted by 4,000+ independent hoteliers

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