Markus Höft – Business Development Manager

Another Genie from RoomPriceGenie! In this instalment of Meet The Genies, where we give you a behind the scenes look at the incredible people behind RoomPriceGenie, we’re having a chat with Markus. As our Business Development Manager, Markus helps streamline the business and improve client onboarding, as well as keeping the RoomPriceGenie genie customers happy and smiling! Lets find out a little more… 

Strictly Business

What is your role at RoomPriceGenie and how long have you been with us?

I was the first RoomPriceGenie intern and joined the team in August 2019. I am responsible for the automation of our business processes as well as helping make sure our customers are happy.

What is your background in?

I studied industrial engineering and management, so I can help with the business aspects as well as any technical issues we face.

What do you think makes the RoomPriceGenie solution unique?

It is the perfect solution for the small hotelier who has neither the time nor the knowhow to get his room prices right but still needs to compete in today’s world by applying appropriate Revenue Management.

What is something that hotel owners have to deal with that you would like to fix?

Nowadays customers book hotel rooms via online travel agencies or directly via the website. This brings great opportunities but also severe risks. As a result, it is important to have competitive prices since everything is transparent, and customers are able to compare rates. This is where our work comes into play. With my work at RoomPriceGenie I want to ensure as many customers as possible get the chance to experience our simple Pricing Software and price competitively. 

What's the coolest thing you're working on right now?

A way to improve the client onboarding process so that even more clients get the chance to experience our Revenue Management Software by themselves.

What is your favourite and least favourite thing about working in the hospitality industry?

The best things are working with and for friendly people and helping them generate more revenue. Listening to their success stories makes me very happy and motivates me to continue. My least favourite thing is probably the fact that every hotel is different and their needs have to be treated individually. This makes automation and standardisation quite challenging sometimes.

A little more...

Who inspires you?

There are a few inspiring people in the world but the one who has recently had the biggest impact on my life is probably Tim Ferris.

What are the values that drive you?

Honesty, thankfulness, open-mindedness, dedication, enthusiasm and a big bowl of humour.

If you could write a book about your life, what would the title be?

“Get out of your comfort zone and start to embrace life.”

What is the best advice you were ever given?

You are the average of the 5 people you surround yourself with most.

What three words would your friends use to describe you?

Trustworthy, World-traveller, Football-addicted

What would we most likely find you doing on the weekend?

Dancing salsa and watching German Bundesliga 😊

 

Thank you Markus, you’re an extremely valued member of the team and a true Genie! We hope you’ve enjoyed getting to know Markus a little better; be sure to check back soon to meet more of the Genies behind RoomPriceGenie and do not hesitate to get in touch to find out how we can help you supercharge your revenue. 

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