John Halligan – Sales and Customer Service Manager

In our Meet the Genies series, we give you the opportunity to get to know the friendly faces that help make RoomPriceGenie more than just an algorithm. Today, we have John! With over 18 years of hospitality experience, John has spent the last 8 years working in Revenue Management in 3, 4 and 5 Star Hotels in Dublin and London.

Strictly Business

What is your role at RoomPriceGenie and how long have you been with us?

I joined RoomPriceGenie in August 2020, as Sales and Customer Service Manager, my role also involves helping with Revenue Management and Implementation.  

What is your background in?

I studied Hotel and Catering Management with Business Studies at GMIT in conjunction with JurysDoyle Hotel Group as a Trainee Manager, I have worked for over 18 years in Hospitality from Hostels, Hotels and Serviced Apartments working mostly in Front Office Management Reception, Reservations and Revenue. 

What do you think makes the RoomPriceGenie solution unique?

Focusing on small hotels is not what most companies do but with RoomPriceGenie specialises in helping small hotels and hoteliers who do not have a background in revenue. 

What is something that hotel owners have to deal with that you want to fix?

Saving them time and helping to increase their revenue in one simple system. Also educating them more on the joy of relaxed revenue management. 

What’s the coolest thing you are working on right now?

Speaking with customers from all over the world and learning new things about their properties and counties. 

What is your favourite and least favourite thing about working in hospitality technology?

One of my favourite things is meeting new people and getting to show them amazing technology that helps them improve their business. Seen how excited they get when they see the time and money they can save. 

The least favourite thing is the resistance because they are too comfortable with their current set up. A lot of hoteliers are scared of changing as they have worked well in the same way for a long time. 

A little more…

Who inspires you?

Strong leaders who lead from the front. At the moment Jacinda Ardern the New Zealand Prime Minister as she is a natural leader.

What are the values that drive you?

Honesty, Friendliness, Trustworthy and Happiness

What’s the best advice you were ever given?

Always be yourself and never let anyone change who you are. 

What three words would your friends use to describe you?

Fun, Genuine, Big Hearted, Positive and Open-Minded (never judge a book by its cover) 

What would we most likely find you doing on the weekend?

Relaxing with friends, swimming, enjoying the sights of London (love being a tourist) 

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